By using/purchasing from our website www.brothersgrimmseeds.com, you accept our Terms & Conditions, Privacy Policy and Refund/Cancellation Policy.

 

Products: By purchasing from this site you warrant that you are over 18 years of age.

 

Prices and Information: Price and availability information is subject to change without notice.

 

Brothers Grimm Seeds does not accept liability for any of the opinions expressed in, or content of, product reviews, blogs or other comments, or photographs that are shown on this site.  The fact that third party opinions and comments are displayed does not mean they are endorsed or recommended by Brothers Grimm Seeds or any employee of Brothers Grimm Seeds.

 

Please read the instructions and other user documentation that comes with your products carefully.  You are urged to use all products safely.

Returns & Refunds Policy
All seeds from Brothers Grimm Seeds are shipped with USPS tracking numbers, so if you claim you did not receive seeds, and the tracking numbers confirm the package was delivered, there are no refunds.

We do guarantee to refund any item if the product is defective. To request a refund, send your defective product to our office.  If your order is NOT returned to our office, we take no responsibility and we will not be able to re-send it free of charge under any circumstances.

Refunds will be made by crediting your card or by a cheque, depending on the method used for payment. Refunds will be made within 14 days of receipt of your return.

Shipping costs are non-refundable; We do not refund the cost of returning the goods, except for returning faulty or damaged goods.

 

Exchanges: 
Should you wish to return purchased goods for any reason, you need to contact us first by phone or e-mail to confirm your exchange within 14 days of receipt of your order. Any goods sent back without prior consent from Brothers Grimm Seed will be sent back. Returned goods must be new, unused and in their original packaging. Once you have confirmed your return with us, please send the items to our postal address. All returns are the responsibility of the customer until they reach us.

The goods should be sent back with a recorded service as we will not be responsible for returns lost in the post.

 

Damaged / Faulty Goods
In the unlikely event that an item is found to be faulty or damaged, you may send it back for a replacement, not a refund. Please contact us within 14 days of receipt of your order and return the goods as per our returns policy above. We will refund any postage costs incurred when returning items back to us. We will also charge you for the cost of sending these replacements out to you, as well as any extra balance that your updated order may incur. You will need to cover any extra cost before the replacement goods are shipped. If the replacement goods’ cost is lower than your returned goods, you will be refunded the difference, minus the shipping costs.

 

Copyright and Trade Marks
Brothers Grimm Seeds does not give you any right or interest in any copyright or intellectual property rights in any product nor the right to copy them. The copyright in Brothers Grimm Seeds and the content of all the software, website and pages relating to the Brothers Grimm Seeds website is owned by, or licensed to Brothers Grimm Seeds.  It may not be used, copied or altered without our express consent. Copyright extends to the design, look and feel of Brothers Grimm Seeds, all photographs on it and its marketing materials.

Brothers Grimm Seeds and our logos are trade names or trade marks of Brothers Grimm Seeds and may not be used by anyone else without our express permission.

 

Limitation of Liability

Brothers Grimm Seeds makes no promise that the use of BrothersGrimmSeeds.com will be uninterrupted or error free.  Our website is provided on an ‘as available’ basis.  In the event of technical errors, then we will do our best to repair them as quickly as possible.

These Terms and Conditions shall not limit any rights you may have as a consumer that may not be excluded under applicable law nor shall they exclude or limit Brothers Grimm Seeds’s liability for death or personal injury resulting from its negligence nor any fraudulent representation.

Subject as mentioned, to the maximum extent permitted by law, Brothers Grimm Seeds excludes liability for any loss or damage of any kind howsoever arising, including without limitation any direct, indirect or consequential loss and Brothers Grimm Seeds shall have no liability to pay any money by way of compensation, including without limitation all liability in relation to:

any incorrect or inaccurate information on Brothers Grimm Seeds,

any interruptions to or delays in updating Brothers Grimm Seeds,

the infringement by any person of any intellectual property rights of any third party caused by their use of Brothers Grimm Seeds any product purchased with us,

any loss or damage resulting from your use or the inability to use the Brothers Grimm Seeds site or resulting from unauthorized access to, or alteration of your transmissions or data in circumstances which are beyond our control,

any loss of profit, wasted expenditure, corruption or destruction of data or any other loss which does not directly result from something we have done wrong,

any amount or kind of loss or damage due to viruses or other malicious software that may infect a user’s computer equipment, software, data or other property caused by persons accessing, using or downloading Brothers Grimm Seeds, or from transmissions via emails or attachments received from Brothers Grimm Seeds or its licensees and affiliates.

Brothers Grimm Seeds will not be held responsible for any failure to perform any obligation under these Terms and Conditions if such failure is caused by the occurrence of any unforeseen event beyond its reasonable control including without limitation internet outages, communications outages, fire, flood, etc.

Brothers Grimm Seeds reserves the right to take any criminal or civil action it deems fit in case of bad use of its website and its content, as well as in case of breach of the Terms and Conditions.

 

Applicable Law and Jurisdiction
The relationship between the user and the provider shall be governed by the applicable laws in force in Colorado, USA.

 

Privacy Policy
Brothers Grimm Seeds is committed to protecting your privacy and promises only to use information collected about you in accordance with our privacy policy.

 

Legal Disclaimer
Brothers Grimm Seeds sells hemp seeds as defined by law from the Farm Bill 2018. We dispatch our products on the condition that they will not be used in conflict with applicable local law. The regulation and enforcement in respect of some of the products we sell differ from country to country. We therefore advise you to make inquiries about the regulations to which you are subject.

 

Contact us
If you have any questions about any of our Terms and Conditions, ordering processes or delivery policy please contact us.